Sub-Zero · Los Angeles, CA
Ice Maker Repair
Modules of both kinds, clear-ice and standard, together with the faults upstream of them — a tired filter, an inlet valve, a line crushed behind the cabinet — that get blamed on the module.
- Ice bin
- Ice module
- Drawer rails
| What you are seeing | What it usually turns out to be | If it is the part |
|---|---|---|
| Bin empty for days, arm down, unit otherwise fine | The supply side before the module: shut-off valve, filter seating, inlet valve | $260–$840 |
| Hollow, undersized or cloudy cubes | A short fill — pressure at the valve, or a fill tube that is not delivering a full charge | $260–$840 |
| Water running down the wall and freezing below the module | Fill tube alignment or a valve that does not close fully once the fill ends | $260–$840 |
| Compartment never gets cold enough to harvest | Not an ice fault at all — the compartment is warm, and the ice maker is the symptom | $280–$610 |
Symptom, likely part, band. Sub-Zero Appliance Repair Los Angeles settles which row you are in with an instrument, not a guess, and the $89 visit pays for that — (310) 496-7399.
Ranges cover parts and labour on this company's own price bands; the $89 service call is separate until you approve the work, and then it is not.
How it gets put on the phone
- Bin empty for days with the arm down and the unit otherwise behaving
- Hollow, undersized or cloudy cubes that collapse within minutes
- Water running down the rear wall and freezing into a ramp under the module
- A grind every few hours as the harvest cycle stops halfway through
What an instrument is put on
- Static pressure at the supply and how old the filter is, taken before anyone looks at the module
- Fill volume and fill tube alignment watched across one complete cycle
- One whole harvest observed from start to finish, because a cycle that gives up midway is not the same fault as one that never fills
- Compartment temperature, because a module cannot harvest out of a compartment that is too warm
- What the cubes look like coming out, and how cold the bin holding them actually is
Two readings settle most ice calls: pressure at the valve, and how much water actually arrives over one complete cycle. A starved module behaves exactly like a failed one, and the difference is worth finding before anybody quotes for a module. Cubes that come out hollow or cloudy say the cycle is being cut short. A bin sitting empty with the arm down says the water never arrived. Neither of those requires the module to leave the cabinet.
What it costs
Six bands, and which one is yours
The $89 service call is what it costs to get somebody in front of the cabinet with instruments; approve the repair and that $89 is credited back against it.
- Door gasket or seal replacement $260–$680 A door that pushes back at you, or glass beading up on a humid morning.
- Evaporator or condenser fan motor $300–$720 Runs and runs without pulling down, or a note that changes when a door opens.
- Defrost heater, thermostat or sensor $280–$610 Frost that comes straight back, or a panel insisting on a number the shelf disagrees with.
- Ice maker, water valve or supply line $260–$840 An empty bin with the arm down, hollow cubes, or water freezing where it should not be.
- Electronic control board $440–$980 Nothing responds, or one circuit is ignored while the other behaves — often after a surge.
- Compressor or sealed-system repair $1,400–$2,960 Every compartment warm at once. The only row where the diagnosis has to come before the figure.
Two things move a job up or down inside its band: which part your serial number takes, and how much of the cabinet has to be dismantled to get at it. The single figure is agreed before anything is ordered, the $89 already paid is deducted from it as soon as you say yes, and nothing is fitted on a hunch.
Set against that: a comparable built-in replacement, before installation and cabinetry work — $12,560 to $22,800. That gap is why a control or sealed-system repair is still the sensible answer on almost every cabinet this company is called to.
Reviews
Read afterwards, not during
5.0/ 51,846 reviews
Water ran down the back wall and froze into a ramp beneath the module. The fill tube had shifted and the line was pinched behind the cabinet. Sorted properly, and no ice sheet since.
Min-Ji K.Pacific Palisades
Production dropped to nothing in the first real heat of the summer. Where the unit sits it was starved of air, and the condenser was packed with canyon dust. Cleaned out and filling bins again.
Serafina H.Bel-Air
A grind every few hours, and half-formed cubes stuck in the mold. Ejector motor. He had the part with him and left the bin filling normally before he drove off.
Zachary T.Bel-Air
Booking
Ring while it is still misbehaving
A fault described as it happens is worth more than a fault remembered: the shelf reading, the noise, the number on the panel. Catch it live and the visit begins somewhere in the middle rather than at the start.
- To come out
- $89, credited back on an approved repair
- Technicians working
- 8:00 am – 8:00 pm, seven days
- Who picks up
- A person, 24/7