Sub-Zero · Los Angeles, CA
Freezer Repair
Columns, drawer sets and undercounter compartments below zero: frost that will not stay cleared, a harvest that stops halfway, an iced evaporator, a charge leaking away slowly.
- Evaporator fan
- Air duct opening
- Cabinet liner
| What you are seeing | What it usually turns out to be | If it is the part |
|---|---|---|
| Frost back within a week of clearing it | The defrost path or the drain, not the cleaning — clearing it by hand only restarts the clock | $280–$610 |
| Soft ice cream while the panel insists on zero | A sensor reading low, so the board stops cooling a compartment that is warmer than it thinks | $280–$610 |
| Scraping or buzzing that changes with the door | The evaporator fan catching ice, or a blade that has moved on its shaft | $300–$720 |
Symptom, likely part, band. Sub-Zero Appliance Repair Los Angeles settles which row you are in with an instrument, not a guess, and the $89 visit pays for that — (310) 496-7399.
Ranges cover parts and labour on this company's own price bands; the $89 service call is separate until you approve the work, and then it is not.
How it gets put on the phone
- Frost across the rear wall that is back within a week of being cleared
- Soft ice cream while the display still insists the compartment is at 0°F
- A scraping or buzzing note that changes pitch when the door is opened
- Drawer that will not sit flush because ice has built up along the rails
What an instrument is put on
- The defrost cycle forced and watched through rather than assumed from a frost pattern
- Heater, terminator and drain line — the three that produce frost that keeps coming back
- Evaporator fan current and blade clearance, iced or otherwise
- Compartment temperature logged at the shelf against the setpoint
This page stays an overview on purpose. Freezer calibration, drift and drawer faults are covered in depth by a different Sub-Zero site in this city, and two sites competing over one subject helps nobody. What is here is what a full-line visit does with a freezer column: force the defrost, read the shelf, and settle whether the compartment or the sensor is the thing that is wrong.
What it costs
Six bands, and which one is yours
The $89 service call is what it costs to get somebody in front of the cabinet with instruments; approve the repair and that $89 is credited back against it.
- Door gasket or seal replacement $260–$680 A door that pushes back at you, or glass beading up on a humid morning.
- Evaporator or condenser fan motor $300–$720 Runs and runs without pulling down, or a note that changes when a door opens.
- Defrost heater, thermostat or sensor $280–$610 Frost that comes straight back, or a panel insisting on a number the shelf disagrees with.
- Ice maker, water valve or supply line $260–$840 An empty bin with the arm down, hollow cubes, or water freezing where it should not be.
- Electronic control board $440–$980 Nothing responds, or one circuit is ignored while the other behaves — often after a surge.
- Compressor or sealed-system repair $1,400–$2,960 Every compartment warm at once. The only row where the diagnosis has to come before the figure.
Two things move a job up or down inside its band: which part your serial number takes, and how much of the cabinet has to be dismantled to get at it. The single figure is agreed before anything is ordered, the $89 already paid is deducted from it as soon as you say yes, and nothing is fitted on a hunch.
Set against that: a comparable built-in replacement, before installation and cabinetry work — $12,560 to $22,800. That gap is why a control or sealed-system repair is still the sensible answer on almost every cabinet this company is called to.
Reviews
Read afterwards, not during
5.0/ 51,331 reviews
Frost was back on the rear wall a week after every clearing. The drain had iced solid and the defrost heater was open. Both handled in one visit. Dry since.
Weston C.Brentwood
Freezer climbed past twenty degrees while the fridge side behaved. A defrost timer and a plugged drain tube. Not the compressor another outfit had told us to brace for.
Yael R.Hancock Park
Ice cream went soft while the display still insisted on zero. A sensor was lying to the board and the drawer gasket had gone slack. He showed me the real numbers afterwards, which I appreciated.
Rafaela M.Pacific Palisades
Booking
Ring while it is still misbehaving
A fault described as it happens is worth more than a fault remembered: the shelf reading, the noise, the number on the panel. Catch it live and the visit begins somewhere in the middle rather than at the start.
- To come out
- $89, credited back on an approved repair
- Technicians working
- 8:00 am – 8:00 pm, seven days
- Who picks up
- A person, 24/7